"Dave at Bio One is the absolute backbone of this company. He was with us from start to finish, was impressively responsive and thorough, and even offered us some insight on unrelated issues from one homeowner to another. He made an atypical biohazard cleaning -- a dedandering of a new household due to severe allergies -- manageable. The quality of work he holds himself to is notable. That isn't to say there weren't _any_ glitches? Dave's team seemed very nice, but did not seem to be as attentive to detail when Dave was (needfully) absent for parts of the job. In addition to missing some spots here and there, a team member actively went against instructions, and put a bottle of cleaner on a surface that /specifically/ isn't supposed to have that cleaner on it -- to the point that we noted what cleaners should be avoided there. They could have ruined our kitchen's granite countertop. But we were able to restore it ourselves, and they handled the (minimal) cost of the materials for that fix. There were a couple places the adhesive for shelf paper was still left even after the second time through, but we ended up handling hat ourselves. Full Disclosure: Most people seek out Biohazard companies because of a tragedy, and those circumstances often involve insurance covering at least part of the costs. Ours was entirely out of pocket. To set expectations for those who need to do similar things: Biohazard cleanings are EXPENSIVE. But given the materials they use, the negative pressure areas they set up, etc., it's usually a one-time thing that makes the cost worth it. As long as Dave is at this company, I'd use Bio One again."
Spirit Chrysalis
Bio-One was prompt in their responses and providing an estimate. Their crew was professional and speedy in addressing the situation.
Allison Tyler
I honestly can't thank Bio One Boston for everything they did during such a tough time for our family. Dave was absolutely the best, very caring and detailed. We hired them to clean out after a death and they were so professional, reliable and comforting. Dave is a wonderful representative for the company and Bruce handled dealing directly with the insurance company which was so helpful. I highly recommend Bio One Boston for all services they offer as we used them for numerous services.
Christine Brady
I can't say enough wonderful things about the team from Bio-One. After many years of battling rodents, they came in and cleaned and disinfectd my garage and basement. They were on time, informed, professional and above all, really nice guys. I highly recommend them
Mary Lyons Hunter
Very happy with Bio-One Boston’s services and highly recommend using them. Bio-One Boston was at a multifamily that I own within 12 hours to clean up a hazardous area. The owner, Bruce, was very receptive and compassionate, and gave me a very fair quote on the companies services. If you are looking to have any hazardous areas cleaned up i wouldn’t hesitate to contact Bruce and his hard working team at Bio-One. Thank you!
Andrew Kelley
